Welcome to the farm! Here are answers to the questions we hear most often. If yours isn't here, we'd love to hear from you at nakedgoatfarm@gmail.com.

General Questions

What makes Naked Goat Farm products different?

Every product is handcrafted in small batches here in Elbert, Colorado, where we pair creamy goat milk with plant-based oils and butters. The result is creamy, nourishing skincare made with care.

Are your products suitable for sensitive skin?

We formulate with sensitive skin in mind and keep our ingredient lists short and thoughtful. Everyone's skin is different, so we always recommend patch testing a new product before full use.

What kinds of ingredients do you use?

We reach for natural, wholesome ingredients like goat milk, shea butter, olive oil, raw honey, oatmeal and essential oils. Every product page lists the full ingredients so you know exactly what's inside.

Shipping & Orders

How long does shipping take?

Most orders ship within 2–5 business days, plus transit time. Orders process Monday through Friday. If you need a specific delivery date, email us at nakedgoatfarm@gmail.com and we're happy to help.

Do you offer local pickup?

Yes, local pickup is available in Elbert, Colorado. Please note that pickup can't be changed after ordering.

Do you ship internationally?

We currently ship within the US. International shipping may be available in the future, so stay tuned!

What if my order arrives damaged?

If you received a damaged or defective product, please email us with your order number (or where you purchased), your name, phone number and shipping address, and photos of the item from all angles, including the label and any batch numbers. We'll get back to you promptly to make it right. Please note that we are not responsible for stolen packages, so we encourage you to track your delivery. See our Refund Policy for full details.

I didn't get my order emails. What should I do?

Please double-check that your email address is correct at checkout, and check your spam folder. You'll receive updates when your order is placed, shipped, out for delivery and delivered.

Skin Care Questions

How often should I use your products?

Most of our products are lovely as part of your daily morning and evening routine. Each product page includes specific directions.

Can I use your products if I'm pregnant or nursing?

Please check with your doctor before adding new skincare products during pregnancy or while nursing.

Our Key Ingredients

Goat Milk

The heart of our line. Creamy, rich goat milk gives our soaps and lotions their silky, gentle feel and leaves skin feeling soft and moisturized.

Shea Butter

A rich, buttery plant butter that melts into skin for deep, lasting moisture and a smooth, velvety finish.

Olive Oil

A time-honored oil that adds nourishing moisture and helps our soaps create a creamy, gentle lather.

Lavender Essential Oil

Steam-distilled from lavender flowers, it brings a soft, floral, calming scent to many of our favorites.

Raw Honey

Golden and naturally sweet, honey draws in moisture and adds a soft, luxurious touch.

Oatmeal

Finely ground oats bring a gentle, comforting texture that feels soothing on dry skin.